How can we help?
BigCommerce Themes
epicApps
General
What’s New
Discover the newest guides and video tutorials designed to help you get more out of epicApps.
Learn helpful workflows, explore features, and grow your store with confidence.
By 
ryan@epicshops.com
ryan@epicshops.com
Mar
30
2026
Troubleshooting
goLoyalty Troubleshooting
Experiencing an issue?Find your situation below and follow the steps to...
By ryan@epicshops.com
ryan@epicshops.com
Mar
30
2026
goLoyalty FAQ
goLoyalty Frequently Asked Questions
If you still have questions or need help setting up goLoyalty, our support...
By ryan@epicshops.com
ryan@epicshops.com
Mar
17
2026
goLoyalty Help Guide
5. Reward Triggers and Activation
After customizing your rewards program (amounts, messages, and emails), the...
By ryan@epicshops.com
ryan@epicshops.com
Mar
17
2026
goLoyalty Help Guide
4. Rewards Email Analytics
Provides insight into which rewards emails were sent, who received them, and...
By ryan@epicshops.com
ryan@epicshops.com
Mar
17
2026
goLoyalty Help Guide
Rewards Email
Manage Rewards Email This section explains how to set up and manage your...
By ryan@epicshops.com
ryan@epicshops.com
Mar
17
2026
goLoyalty Help Guide
Storefront Messaging
Customize Storefront Messaging This section walks you through how to customize...
By ryan@epicshops.com
ryan@epicshops.com
Mar
16
2026
goLoyalty Help Guide
Rewards
Set Up Reward Rates goLoyalty offers two reward setup options: Basic — use one...
By ryan@epicshops.com
ryan@epicshops.com
Mar
16
2026
goLoyalty Video Guides
goLoyalty Video Tutorials
Getting Started Introduction & How to Access the App This video introduces...
By ryan@epicshops.com
ryan@epicshops.com
Mar
16
2026
goLoyalty Getting Started
Test & Verify
Test Your Rewards Setup Now it’s time to see your program from your customer’s...
By ryan@epicshops.com
ryan@epicshops.com
Mar
16
2026
goLoyalty Getting Started
Customer Experience
How Customers See Their Rewards Once your program is active, customers will...