This section shows you how to open the EpicSnap Dashboard and understand the review summary at a glance.
1.1. Navigating to epicSnap Reviews #
- After logging in to epicApps, from the store dashboard, on the left sidebar panel, click on the Apps → Website Marketing → epicSnap
- You’ll automatically land on the epicSnap Dashboard.
1.2. Understanding the Dashboard Overview #
The Dashboard gives you a quick summary of your store’s review performance:
- Star Rating Breakdown – A table showing all reviews grouped by rating:
- 5 stars
- 4 stars
- 3 stars
- 2 stars
- 1 star
- Average Star Rating – The overall average rating based on all customer reviews.
- Total Reviews Received – The total number of reviews your store has collected.
- Last Review – The most recent review submitted to your store.
| Tip: Use the Dashboard regularly to spot trends. A dip in average ratings may signal issues with products or services, while an increase in 5-star reviews shows strong customer satisfaction. |
