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Additions

Additions let you offer optional add-ons on a product page, so customers can include extra items with their purchase.
This helps increase order value by making it easy for customers to add simple extras without interrupting their buying flow.

Best for: Small extras that complement the main product and are chosen by the customer.

Examples:

  • Food – extra toppings like cheese, sauces, or sides
  • Retail/gifts – gift wrap, ribbons, or packaging options
  • Personalization – small upgrades like custom labels or short notes

To Access Additions
In productAce, click Additions from the left sidebar.
If you’re not in the app or need a refresher on navigation, see Access productAce.

Additions List Overview #

If you’re new, your Additions List View will be empty until you create your first addition.

Once you’ve added some, they appear in a table with the following columns:

  • Name – the internal name of the addition.
  • Applied to Other Stores –  lists the storefronts where the addition is applied. Use Stop Sync for this Store to disconnect syncing across those storefronts.
🗒️ Note: The Applied to Other Stores column and Stop Sync for this Store option appear when multiple storefronts are available in your BigCommerce store.
  • Actions –  allows you to edit or delete the addition.
  • Visibility – shows whether the addition is currently displayed on your storefront (On/Off).

Add an Addition #

To create a new Addition, click the Add New button (top-right corner).
This opens a 3-step setup process:

Step 1: Properties

This is where you define the basic details of your addition.

  • Name – The internal name of the addition shown in the Additions List (Name column). Use a clear and descriptive name so it’s easy to manage later.

Examples:

  • “Holiday Gift Wrap”
  • “Bouquet Add-Ons – Roses Collection”
  • “iPhone Accessories – Add-Ons”
  • Website Name (optional) – The title shown at the top of the add-ons section on your product page.
    Examples:
    • “Please choose an add-on”
    • “Add These Extras”
    • “Make it special”
💡 Tip: : Use friendly, action-based wording to encourage customers to add extras to their order, like “Add a special touch” or “Make it extra special”.
  • Settings (optional):
    These options control how your add-ons behave during checkout. Check a setting to turn it on.
    • Empty cart if any add-on in this Addition is removed – When checked, the cart is cleared if a selected add-on is removed. Use this when all selected add-ons are required for the order.
    • Apply this Addition only once per order – When checked, customers can add this Addition only once per order.
    • The parent product is not added to the cart, only the add-ons that are selected by the customer – When checked, customers can add the selected add-ons to their cart without adding the main product.
    • Apply this Addition to your other stores – When checked, a list of your available stores will appear. Select the stores where you want this Addition to be available.
      Note: This option appears when multiple storefronts are available in your BigCommerce store.
🗒️ Note: When you click Save, a confirmation message appears if you selected stores. It shows which storefronts will and won’t receive the addition. Review the list, then click Yes, proceed to apply the changes.

Step 2: Visuals and Design
Click the “2. Visuals & Design” to customize how your addition looks on your store.

  • Display
    Choose how add-on products are shown:
    • List View – Add-ons appear in a vertical list, one below the other
    • Grid View – Add-ons appear side by side in tiles
  • Hide these items
    Choose which details to hide:
    • Parent (main) Product: SKU, Quantity
    • Child (add-on) Product: Image, Name, Price, SKU, Quantity, (In Stock) text
🗒️ Note: Quantity selection for add-on products is only available in Grid View.
  • Widget Design
    Customize the appearance of your add-ons section.
    • Website Name Text – Sets the color of the section title.
    • Widget Background – Sets the background color of the add-ons section.
    • Tooltip Title Text – Short label shown beside the section title.
      Example: “What’s this?”
    • Tooltip Description Text – Message shown when customers hover over the tooltip.
      Example: “Add-ons are optional extras you can include with your order.”
    • Tooltip Title Text – Sets the color of the tooltip title text.
    • Tooltip Description Text – Sets the color of the tooltip description text.
    • Tooltip Description Background – Sets the background color of the tooltip box when it appears on hover.

Step 3: Build Your Addition
Click the “3. Build Your Addition” tab to connect your add-on(s) to the main product.

Choose the product(s) where the add-ons will show:

  1. Enter  the product name (you can type the full name or just part of it)
  2. Click Search, then select the product from the Select your product dropdown

You can select more than one parent product. All selected products will share the same add-ons.

Selected products will appear in a list below. To remove a product, click Delete.

Settings (optional):
These options control how customers can select add-ons. Check a setting to turn it on.

  • More than one add-on can be chosen by the customer – When checked, customers can select multiple add-ons for the same product.
  • Customer doesn’t need to choose an add-on – When checked, customers can continue without selecting an add-on.
  • Redirect all site add-ons to main parent product – When checked, add-ons across your site are redirected to the selected main parent product.
    Quick note: If checked, you can only use a specific add-on once across all Additions and Super Kits.
  • Automatically add all add-ons to cart – When checked, all selected add-ons are automatically added to the cart.
    Quick note: If checked, only add-ons without options, variants, or modifiers will be automatically added to the cart.

Choose Your Add-on(s):
Select the products you want to offer as add-ons.

  1. Enter the product name (you can type the full name or just part of it to find it faster)
  2. Click Search, then select the add-on from the dropdown

You can choose multiple add-on products.
Selected items will appear in a list below.

To remove an add-on, click Delete .

Quantity Limit (optional):
Check an option to set a limit.

  • Add Quantity Limit for All – sets one maximum quantity that applies to all add-ons.
  • Add Quantity Limit (per item) – sets a different maximum quantity for each add-on.

If left unchecked, customers can add as many items as your inventory allows.


Save Your Setup
Click Save (top-right) to apply your changes.

💡 Tip: : After saving, you can preview your new addition on your live site. Click ‘Your Site’ from the left sidebar to open your storefront in a new tab. Then, navigate to the product page where you added the addition to confirm it appears as expected.

Stop Sync for a Store #

For stores with multiple storefronts

Use this option to remove an Addition from other storefronts where it’s currently synced.

  1. In the Additions List View page, find the addition.
  2. In the Applied to Other Stores column, click Stop Sync for this store.
  3. In the confirmation message, click Yes, proceed.
🗒️ Note: This removes the addition from all previously selected stores. The addition remains active in the current store only.

Enable or Disable an Addition #

Turn an addition on or off to control its visibility to customers.

  1. In the Additions List View page, find the addition you want to enable or disable.
    (If you’re not in the app yet, see Navigating to productAce.)
  2. In the Visibility column, click the toggle:
    • On = the addition is active and available for customers.
    • Off = the addition is disabled and will not appear to customers.
  3. A success message will appear confirming your change.
🗒️ Note: Disabling an addition hides it from customers but does not delete it. You can enable it anytime. Use this option if an addition is temporarily unavailable or inactive, without losing its details.

Edit an Addition #

Update an existing addition’s settings.

  1. In the Additions List View page, find the addition you want to edit. 
  2. In the Actions column, click Edit .
  3. You’ll be taken back to the 3-step setup page, where you can update any settings.
  4. Click Update (green, top-right corner) to save your changes.

Delete an Addition #

Permanently remove an addition.

  1. In the Additions List View page, find the addition you want to delete. 
  2. In the Actions column, click Delete.
  3. In the confirmation message, click Yes.
⚠️ Important Notice: Deleting an addition is permanent and cannot be undone.