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popCards Getting Started #
What is popCards?
popCards lets you display announcements, promotions, signup forms, and other messages directly on your storefront. You can use Pop Cards to promote offers, collect email subscribers, share updates, and encourage customers to take action.
How do I access popCards?
From your BigCommerce Admin, go to Apps → Website Marketing → popCards, then select popCards from the app menu.
How do I create a Pop Card?
Open the Pop Cards List View page and click Add New. Follow the setup process to choose your Pop Card type, display location, layout, and design.
What’s the difference between Quick Message and Opt-In Pop Cards?
Quick Message Pop Cards are designed to display announcements, promotions, and calls-to-action.
Opt-In Pop Cards include a form that allows visitors to submit information such as their email address, helping you grow your subscriber list.
Pop Card Setup #
Where can I display my Pop Card?
You can choose to display your Pop Card on:
- Every Page
- Home
- Checkout
- Custom Page
Can I show a Pop Card on specific pages only?
Yes. Choose Custom Page and add the page URLs where you want the Pop Card to appear.
Can I choose where the Pop Card appears on the screen?
Yes. Placement settings allow you to position your Pop Card in different areas of the screen, such as the top, center, bottom, left, or right side.
Can I control when my Pop Card appears?
Yes. You can choose when a Pop Card appears by using display triggers such as:
- Immediately
- After Time
- When Scrolled Down
- When User Tries to Leave
Can I choose who sees my Pop Card?
Yes. You can target:
- All Visitors
- New Visitors Only
- Returning Visitors Only
- Logged-In Customers
How often will visitors see my Pop Card?
You can choose how frequently the Pop Card appears:
- Every Visit
- Once per Hour
- Once per Day
- Once per Week
- Once per Month
Design & Customization #
Can I customize the design of my Pop Card?
Yes. You can customize your Pop Card’s layout, text, colors, buttons, images, icons, animations, and styling.
Can I customize text, buttons, and colors?
Yes. Most Pop Card layouts allow you to customize headings, body text, button labels, fonts, colors, and other visual settings.
Can I add animations to my Pop Card?
Yes. popCards includes several animation options, including Fade In, Slide, Zoom, Bounce, Flip, and more.
Can I customize the background and styling?
Yes. Depending on the layout you choose, you can customize background colors, accent colors, borders, width, opacity, and other styling options.
Opt-In Forms & Thank You Confirmation #
What can I customize in the Opt-In form?
You can customize:
- Email field text
- First name field text (if available)
- Fonts
- Colors
- Corner styles
- Field sizes
What happens after someone submits the form?
You can choose what happens after a visitor signs up:
- Show a thank-you message
- Redirect them to another page
- Send a thank-you email
- Use a combination of these options
Can I show a thank-you message after sign-up?
Yes. You can display a confirmation message directly inside the Pop Card after the visitor submits the form.
Can I redirect subscribers to another page?
Yes. You can automatically redirect subscribers to any page by entering the destination URL in the Thank You Confirmation settings.
Can I send an automatic thank-you email?
Yes. Enable the Also Send a Thank You Email option and customize the email subject and message.
Do I need to send a thank-you email?
No. Sending a thank-you email is optional. You can display a thank-you message, redirect subscribers to another page, send an email, or use any combination that supports your campaign goals.
Managing Pop Cards #
How do I turn a Pop Card on or off?
Use the Visibility toggle in the Pop Cards List View page. Turning a Pop Card off hides it from your storefront but does not delete it.
How do I turn a Pop Card on or off?
Use the Visibility toggle in the Pop Cards List View page. Turning a Pop Card off hides it from your storefront but does not delete it.
Can I edit a Pop Card later?
Yes. Click Edit from the Actions column to update any settings, design elements, or behavior options.
How do I preview a Pop Card?
Click Preview from the Actions column to see how the Pop Card will appear on your storefront before publishing.
Can I duplicate a Pop Card?
Yes. Click Duplicate to create a copy of an existing Pop Card. This can save time when creating similar promotions, campaigns, or announcements.
Can I use the same Pop Card more than once?
Yes. You can duplicate an existing Pop Card and modify it for a new campaign. This is often faster than creating a new Pop Card from scratch.
How do I delete a Pop Card?
Click Delete from the Actions column and confirm the action. Deleted Pop Cards cannot be recovered.
Pop Cards Best Practices #
Can I have multiple Pop Cards active at the same time?
Yes. You can enable multiple Pop Cards at once.
However, displaying too many Pop Cards can overwhelm visitors and reduce engagement. Review active Pop Cards regularly and keep only the Pop Cards that support your current goals.
How can I create more effective Pop Cards?
Keep your message clear, concise, and relevant to the page where it appears. Use attention-grabbing headlines, clear calls-to-action, and designs that match your storefront branding.
Why should I preview my Pop Cards before publishing?
Previewing helps you confirm that text, images, buttons, colors, and overall layout appear as expected before visitors see them.
Account & Support #
Where can I get help?
If you need help with popCards, visit the epicApps Help Center for guides, tutorials, FAQs, and troubleshooting resources.
How do I contact support?
If you need additional assistance, contact the epicApps Support Team through the support options available in the Help Center.
If you still have questions or need help setting up popCards, our support team is always here to help.
