What is epicSnap? #
epicSnap helps you collect, manage, and showcase customer reviews to build trust and encourage more shoppers to buy from your store.
Whether you want to automatically send review requests after each order or send them yourself with photos, epicSnap gives you flexible tools to collect authentic customer feedback and grow your online reputation.
With epicSnap, you can:
- Automatically or manually send review requests to customers
- Collect product reviews and star ratings
- Request photos from gift recipients for a more personal experience
- Display customer reviews on your storefront
- Customize your review emails and messages to match your brand
- Track your review activity in one place
What we’ll help you do next #
Getting started with epicSnap only takes a few steps.
In this guide, you’ll learn how to:
✔ Get your store ready before installing epicSnap
✔ Install and access epicSnap
✔ Choose how you’d like to send review requests
✔ Send your first review request
✔ See what your customers experience after receiving a review request
✔ Test everything before using epicSnap with your customers
By the end of this guide, you’ll be ready to confidently start collecting reviews with epicSnap.
